Malaysian Smart Factory 4.0

Generative AI: Business Process Automation

This program would provide participants with the opportunity to implement Generative AI tools at their workplace in a scalable manner which encourages sustainable digital adoption and transformation within an organization.

Instructor-led

Beginner

5 Days

Certification

Overview

This course is meticulously designed to aid organizations (especially Micro Small and Medium Enterprises) in understanding and effectively leveraging Generative Artificial Intelligence (AI) and its role in business process automation to create effective and impactful AI agents. Participants will explore the emerging technology of AI agents, their architecture, and real-world applications.

The program includes hands-on exercises, case studies, and implementation strategies to automate workflows, effectively integrate Generative AI to improve decision-making, and enhance overall operational efficiency.

Who Should Attend
  • Employees across all levels and functional areas. From a manager making strategic decisions, an HR or admin professional streamlining operations, an engineer or technician working on the frontlines, or a junior staff member eager to drive innovation.

  • Micro, small and medium enterprises (MSME) to enhance their productivity.

  • All are welcome, as everyone stands to benefit from understanding AI and its transformative potential.
Duration

5 Days

Training Methodology

Interactive classroom learning with hands-on sessions.

Learning Outcomes
  • Gain a robust understanding of the concepts of AI, Generative AI, and AI Agents, along with their real-world applications, enabling them to participate actively in AI-related discussions and decisions in their organizations.
  • Be equipped with the knowledge to leverage AI and Generative AI for strategic decision-making, improving customer engagement, and creating effective marketing strategies.
  • Understand the ethical implications of AI and responsibly navigate potential risks, fostering an ethical AI culture in their workplace.
  • Develop tailored AI Agents using an effective Generative AI implementation plan which directly contributes effective to their organization’s digital transformation journey and improving their business processes.
  • Empower their organization to stay competitive, increase productivity, and achieve sustainable growth in today’s digital, AI-driven global market.
Interested to know the course outlines?